Product terms

Terms of Use

Effective September 8, 2026

These terms apply to your use of the Pongu AI website and, when provided to you, the Pongu AI native macOS application. By using either, you agree to these terms.

1. The product

Pongu AI is software developed by Pongu, LLC that helps you run an AI app or agent on a Mac and reach it through the signed-in Messages account on that Mac. Pongu may provide local routing, conversation controls, optional conversation memory, diagnostics, and automations. Features and supported runtimes can vary by app version. Pongu-managed account connections are not included in the current app experience.

2. Your accounts and permissions

You are responsible for the Mac, Apple Account, Messages account, AI runtime, provider account, connected services, and macOS permissions you choose to use. You must have authority to connect each account and must follow the terms and policies of Apple, Google, the selected AI provider, Polar, and any other service you use. Do not give Pongu credentials that you are not authorized to use. Keep your Mac and operating-system account secure.

Your AI app manages its integrations and provider login. Pongu does not promise that a provider will approve a requested scope, keep a token valid, or remain available. Earlier versions exposed separate managed Connections; retained-data and removal details are in the Privacy Policy.

3. Authorized use and content

Use Pongu only for lawful, authorized purposes and only with people, conversations, accounts, files, mail, and calendars you are permitted to access. You are responsible for prompts, messages, files, recipients, scheduled instructions, tool calls, and other content submitted through your setup. Review an agent’s proposed or completed action before relying on it, especially for an external send, file change, calendar change, or other irreversible effect.

Do not use Pongu to impersonate another person, evade provider safeguards, access data without permission, send abuse or spam, or interfere with the app, Messages, Google APIs, or another service. You must comply with applicable law and with the policies governing the accounts and tools you connect.

4. Third-party services and data

Pongu is not the AI provider, messaging provider, cloud storage provider, email provider, calendar provider, payment processor, or OAuth authority. When you use a selected runtime or tool, your request and any relevant context may be sent to that service. Google, Apple, Polar, and AI providers control their own services, terms, privacy practices, limits, and outages. Pongu cannot guarantee a third party’s response, retention, billing, safety, or availability.

Our handling of local app data and earlier managed-connection data is described in the Privacy Policy. Nothing in these terms transfers ownership of your content to Pongu, except for the limited rights needed to operate the software and respond to your support request.

5. Website and license

We grant you a limited, non-exclusive, non-transferable right to use a copy of the Pongu AI application provided to you for your own personal, non-commercial use, subject to these terms and any license terms supplied with that copy. Commercial use requires separate written permission; contact [email protected]. You may not resell, sublicense, reverse engineer, bypass access controls, or distribute the application except as allowed by law or by written permission. Pongu, LLC and its licensors retain all rights not expressly granted. Website text, artwork, and marks may not be copied or presented as your own.

6. Purchases and support

Try the free seven-day trial before purchasing to check compatibility with your Mac, AI setup, and workflow. Purchases made on or after this effective date are non-refundable except where required by applicable law. This policy does not limit non-waivable consumer rights or remedies, or rights under applicable card-network rules and Polar’s Buyer Terms. It does not change the terms of earlier purchases.

The trial starts in Pongu after installation, with no card and no automatic renewal. If you purchase a license through a Polar link, Polar handles the checkout, payment, receipt, license-key delivery, expiration, activation management, and customer portal under its own terms. For payment, order, delivery, or refund questions, contact Polar support and review Polar’s Buyer Terms. A license key does not include an AI-provider account or guarantee access to a third-party service. Product questions and privacy requests can be sent to [email protected].

7. Availability and disclaimers

Pongu is provided on an “as available” basis. To the extent permitted by law, Pongu, LLC disclaims implied warranties and does not guarantee uninterrupted operation, message delivery, model accuracy, provider access, data retention, recovery, or fitness for a particular purpose. AI output can be incomplete or wrong. Do not use Pongu or an agent response as a substitute for professional medical, legal, financial, safety, or emergency advice.

You remain responsible for checking recipients and external effects. A local connection control or capability check is not a promise that a provider will accept, execute, or reverse an action.

8. Changes and termination

We may update the product or these terms as the feature set and applicable requirements change. The effective date identifies the current terms. You may stop using Pongu at any time and remove local data using the app’s controls. For connections retained from earlier versions, see the removal guidance in our Privacy Policy. We may suspend or end access to a provided copy if necessary to address abuse, legal requirements, security risk, or a material breach of these terms.

9. Contact

Pongu, LLC develops Pongu AI. Questions about these terms belong at [email protected]. Pongu is not affiliated with or endorsed by Apple, Google, OpenAI, Anthropic, Polar, or any other third party referenced by the product.